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Feel free to reach out to us with any questions, concerns, or appointment requests – we're here to help you every step of the way.
Frequently Asked Questions
Do you offer virtual/remote appointments?
Yes, we do! We understand the importance of flexibility and convenience, which is why we offer both in-person and virtual appointments to accommodate your needs. Whether you prefer the comfort of your own home or the reassurance of a face-to-face consultation, we're here to provide quality care in a way that works best for you.
How do I schedule an appointment?
You can either call our office during regular business hours, and one of our friendly staff members will assist you in finding a suitable appointment time. Alternatively, you can use the "Contact Us" tab on our website to send us an email with your preferred appointment date and time, and we'll get back to you promptly to confirm your appointment.
What is your policy for missed appointments or cancellations?
We understand that life can be unpredictable, and circumstances may arise that necessitate rescheduling or canceling appointments. Therefore, we do not impose any fees for cancellations or missed appointments.
However, we request that patients provide us with as much notice as possible if they need to reschedule or cancel their appointment. This allows us to accommodate other patients who may be in need of medical attention. If you have any further questions or concerns about our appointment policy, please don't hesitate to reach out to our office staff.
Do you accept payment plans?
We accept payment in the form of cash, as well as insurance coverage from various providers. If you have any specific concerns regarding payment, please don't hesitate to reach out to our team, and we'll do our best to assist you.
What should I bring to my appointment?
For your appointment, please remember to bring your insurance card, photo ID, any relevant medical records or test results, and a list of current medications (including dosage and frequency). Bringing these items will help ensure that your appointment goes smoothly and that we have all the necessary information to provide you with the best possible care.
Do you offer same-day appointments for urgent issues?
Yes, we do offer same-day appointments for urgent issues. At our practice, we understand that certain medical concerns cannot wait, and we prioritize providing prompt care to address these urgent needs.
Whether you're experiencing sudden illness, injury, or any other pressing health issue, our team is dedicated to ensuring that you receive the attention and treatment you require as soon as possible. If you find yourself in need of an urgent appointment, please don't hesitate to contact our office, and we will do our best to accommodate you on the same day.
Address
3605 Interstate 30
Mesquite, TX 75150
